Course

SIR30216 - Certificate III in Retail - 2018

Course overview

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.

You will have sound knowledge of product and service offerings. You will also possess a range of well- developed skills where discretion and judgement is required and you will work with some independence under limited supervision.

Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Why study with us

  • Leading VET provider in the Northern Territory – 2017 NT Training Awards winner
  • 8 campuses and centres servicing 170 locations across the NT
  • 150+ different qualifications, some with pathways to a Higher Education degree

Career opportunities

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

More details about this course

Please visit the Course Catalogue for more information.

Subscribe to hear more from CDU
 
Get in touch

T: 1800 654 967 (freecall)
T: (08) 8946 7766
E: study@cdu.edu.au

Ask CDU

SOCIAL NETWORKS